Robotic Hair Transplants & Hair Restoration
110 East 55th Street, New York, NY
Contact Us: 212-826-2400
About Bernstein Medical

Read letters patients have sent to us after their FUT or FUE surgical hair transplant procedure. Some of these patients have before and after pictures in our Hair Transplant Photos galleries. Those patients’ letters link to their photosets.

Note: In some states in the USA (i.e., New York, Illinois, Texas) testimonial advertising is not allowed in medicine. If you live in a jurisdiction which does not allow testimonial advertising in medicine, please skip this section.


Dear Dr. Bernstein,

More than six months have gone by since my second eyebrow transplant operation and I just want to let you know how pleased I am with the results. It is wonderful having the eyebrows of my youth back on my face again.

Please consider me entirely satisfied with your work.


C. B.



To Dr. Bernstein,

I was looking for the best in this field and I found it. With the help from you and your staff you made my dreams come true. Thank you for your generosity and your expertise.

Gratefully appreciated,

L. N.



You guys are amazing. Doctor Bernstein is amazing.
Your attention to detail is unmatched.
Cannot begin to tell you how impressed I am with the entire Bernstein brand.
Dr. should publish books – not on hair replacement – but on how to manage and run a business effectively at every level. I’ll be in touch in the future when I’m ready for the next procedure.
In in the interim – keep up the wonderful work!

F. R.



Dear Dr. Bernstein,

I want to thank you and your professional caring staff for performing my very important procedure on April 27th, 2015. There was very little discomfort – equivalent to seeing a dentist. I know the results will exceed my expectations once my new hair grows out.

My first procedure with you was last April 2014 for corrective means which was done by another practice that did not result in a natural appearance. Your talents both as a physician and artist rendered me the appearance of a much softer and fuller look which I have been complimented on numerous times!

With my 22 years of medical experience both as a medical device and pharmaceutical representative, I know what professional medical services are all about. I have called upon many practices and but rarely does one stand out like yours!

I can tell you that you exceed excellent standards and results in every respect. If anyone has a few questions for me please have them contact me.

Thank you again Dr. Bernstein and Staff!

E. F.



Dear Dr. Bernstein,

I just want to say thank you for being such a wonderful doctor and an even kinder man. You helped me in three specific ways:

  1. You helped restore my confidence/self-esteem by doing such a bang-up job on my hair transplant.
  2. You gave me a discount which really helped because I’m kind of poor so the money saved is a great thing.
  3. Throughout the whole process, you were sweet, transparent, communicative, patient, and approachable.

In conclusion, thanks for being so awesome. You will always have a friend in me.




Dear Dr. Bernstein,

It has been almost eight years since my second hair transplant and it has been wonderful. My new head of hair has given me a lot of confidence and boosted my self-esteem. When I look in the mirror and see my head of hair, it makes me feel good about myself and this translates to me being in a good mood, having a good day and enhances my interactions with others. It also makes me look and feel younger and invigorated. I am going to be 49 years old in a month’s time and without any hair, I would probably look 10-15 years older.

I have often thought about why something like having a head-full of hair would make a difference to my life. Yes, it may only be superficial but aren’t most things based on appearances? Like it or not, we are often judged at the first instance by how we present ourselves. Looking well groomed and fit shows the world you take good care of yourself and take pride in how you look and this is something positive and self-empowering.

Thank you Dr. Bernstein and your wonderful team for giving me all these attributes!

G. N.



Hi Dr. Bernstein:

You performed two hair transplant surgeries for me many years ago. I am now retired and sometimes reflect on my business career and what a confidence boost my new full head of hair gave me over the years. Often when I mentioned that I had hair transplants I was told how natural my hair looked. I am planning one more surgery to last me in my senior years and look forward to learning about the latest procedures.

Happy New Year!

F. I.



Hi Dr. Bernstein,

I’ve been thinking about doing something about my hair since 2005. I read as much as I could. I visited at least three (3) practices over the years. I asked my PCP for a prescription for Propecia and I have been using minoxidil since before 2005. After doing all of that I knew that the only other approach to addressing my hair loss and appearance was a hair transplant. You made the difference. First, because you are a recognized expert in the field. But more important is your humility, unassuming nature, down to earth personality and your ability to inspire trust. I know that there are no guarantees about the outcome. But you shared the risks and took the time to explain the options and what to expect – both positive and negative. So whatever happens, I’m very confident that I chose the best practice and the very best doctor to work with.

Thanks again,

L. V.



Dr. Bernstein,

I had been considering a hair transplant for many years now. Fortunately, having been on Propecia for 12 years, my hair loss was more towards the mild side, so I only needed around 1,400 grafts. Since I do have to wear a helmet at work and always wear the back and sides very short, I knew the standard STRIP (FUT) method would not work well for/with me. Having followed Dr. Bernstein’s progress as one of the early pioneers of the ARTAS Robotic FUE system, I knew without a doubt that ARTAS was the technology, and Dr. Bernstein was by far the best hair restoration surgeon to perform the procedure.

I must say, there was some nervousness prior to the procedure, but the entire process was so much easier and painless than I had possibly imagined. I could not even feel when the ARTAS was retrieving donor hair, nor when the transplant sites were being made. I had little to no pain or discomfort even after the procedure. The staff was incredibly accommodating and responsive to every question. I’m looking forward to seeing the full results of Dr. Bernstein’s work in the coming months.

O. N.



Dr. Bernstein,

Having had previous hair transplant procedures with other Doctors, I feel that I am in the position to comment on my experience in your office.

I must compliment you and your staff on making my hair restoration procedure a very pleasurable experience. I would also like to sincerely thank you for your complete professionalism and honesty. Let me explain what I mean.

Just prior to the procedure, as I was sitting in the operating room you came in to review the areas that you were going to transplant. My procedure was for 500 grafts, in the case of hair transplants, this is considered a mini-session. As you were reviewing the course of action I said to you that if you feel that I need more grafts than previous discussed I had no problem with your decision. At this point you could have very easily told me just about any reasonable recommendation and I would have agreed to it. Your response to me was that 500 grafts would be sufficient. I am aware that this could have been the ideal opportunity to generate additional income to your practice. But based upon your response, you showed me that you are a man of complete integrity and professionalism. In this day and age it is quite refreshing to know that there are still Doctors out there that are more interested in the well being of their patients than the all mighty dollar.


K. K.



Dear Bernstein Medical,

The medical treatment at your facility was the finest i have ever received, top to bottom. Dr. Bernstein was as pleasant as he was competent. No pain, no side effects, and people couldn’t even tell the next day, that I had a procedure. The staff were all attentive and helpful. Everything stated in the paperwork was accurate to the minutest detail. Plus TV with remote and free lunch! It is no wonder why you are so highly regarded in this industry. Thank you.

G. R.



Dear Dr. Bernstein,

I just wanted to send you a letter of thanks. It’s been one year since my second procedure, and I’m very happy with the results. I came to you after looking onto other companies, and one word came to mind after visiting: integrity. Everything that I was told came to pass. All my questions were answered honestly by the staff and patients. Those staff members who were particularly helpful to me during my procedures were: Bernice, Lisa, Nazia, Phillip and Sejal.

I was never rushed to have a procedure. In fact, I was encouraged to wait and think about the procedure instead of making a quick decision. Another company wanted me to undergo a procedure about a half hour after I walked in the door. I was totally prepared for the procedure and post-op, including time frames for healing and hair growth.

I was so pleased that I recommended you to my brother. He just had his first procedure this month and is very excited about the prospect of having hair on his head again. So was I. So thank you very much for the good work you did and the ethics you practice. It’s very refreshing to deal with such a professional organization.


J. S.



Dear Dr. Bernstein & All Staff Members-

Just a note to thank all of you for your consideration and professionalism exhibited throughout my transplant last Thursday. You’re pleasant but business-like approach made me feel as comfortable as possible with an obviously stressful experience and I thank that to your conscientious and knowledgeable staff.

It was comforting to feel assured that the process was simply part of your routine and yet not just production line surgery. I am not yet sure I can envision the final result of the procedure but I anxiously look forward to the result.

Again, thank you all for your consideration, I wish you all continued success!


D. L.



Dear Dr. Bernstein & Staff,

Thanks for doing such a great job and making me feels so comfortable during my recent “Follicular Transplantation” surgery. I know it will be several months before I see the results, but I just wanted to thank you ALL!


T. P.



Dear Dr. Bernstein:

I continue to be exceptionally pleased with the results of your fine work. It was very disturbing to me to watch my appearance change so drastically when I started losing my hair in my thirties. Wearing a hair piece for several years did return my appearance to what I thought it should be but was a constant source of anxiety and required time and money consuming maintenance to have it continue to look its best. And even then, I knew that people could tell that I was “wearing” hair and not growing it.

Choosing surgery was easy, but choosing a hair restoration surgeon was not. I’m glad that I did my homework and I’m more than glad that I chose a very professional and detailed oriented person such as yourself to perform my hair transplants. Both procedures went smoothly and your staff was exceptional in their support and kindness. I just celebrated my 50th birthday last month and certainly have other age related anxieties but hair loss is not one of them. My hair looks great, natural and even though more of it is gray, all that it requires is a haircut once a month.

O. A.


Updated: 2017-12-11 | Published: 2015-04-30