Robotic Hair Transplants & Hair Restoration
110 East 55th Street, New York, NY
Contact Us: 212-826-2400
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Read letters patients have sent to us after their FUT or FUE surgical hair transplant procedure. Some of these patients have before and after pictures in our Hair Transplant Photos galleries. Those patients' letters link to their photosets.


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Dear Robert Bernstein, MD & Staff:

I am writing to you to express my sincere appreciation for your kind and professional service that was provided to me on September 8th. From my initial consultation through the completion of the procedure, I was treated with the utmost care and respect. My wife and I cannot tell you enough how much your treatment and care meant to us.

In today’s world, one does not expect the treatment that is provided by you and your staff. Everything from a wonderful lunch to movies and interesting conversation with the staff kept the entire day a joy. Your entire way of providing service to clients is truly designed with their best interests at heart.

My wife and I wish you and your staff all the best in the future. With your care and understanding, you and your staff deserve only the very best.

Sincerely,

B. M.

#16

 

Hi Doctor B,

How are you?

I just wanted to tell you that my hair looks great after one year! I just got back from Brazil! My girlfriend in Brazil ran her hands in my hair without knowing that I had a hair transplant – it is so cool! That means my hair looks awesome! Thanks to you! I have to schedule an appointment with you so that you can see my great results. Hey Dr. B, I even look good on pictures!

Truly yours,

D. N.

#94

 

Dr. Bernstein

Thank you for your kind gesture today. I know you always have a busy schedule, by taking relaxation time and devoting it to helping my procedure move quickly was extremely generous of you.

Your dedication to your work is unsurpassed. Practicing medicine in your field must be truly rewarding. I think it is your nature to enjoy repair expressing your artistic talent.

As always I know your talent will bring my expectations. I am very proud to have you as my physician. May God always keep you and your family safe and good health.

Thank You,

C. F.

#50

 

Dr. Bernstein and Staff,

I wanted to take an opportunity to thank you for the wonderful job that you have done in helping repair the poor transplant work that I received from another doctor. The skill that you and the entire staff exhibit can only be described as artistic. The “pluggy” look that I suffered with for years disappeared with the corrective procedure you performed, and I cannot wait for the 1,167 grafts I just received last week to begin growing. It was a miracle that I found such a reputable group to work with, and I only wish that every prospective patient who is even considering a hair transplant procedure have the opportunity to speak with you and your staff first hand. Your integrity is to be applauded. Best wishes and I look forward to talking to you in the future.

D. R

#64

 

Dear Dr. Bernstein & staff,

I appreciate each and everyone’s hard work during my procedure. You were all extremely professional, courteous, friendly, thoughtful and funny! I am looking forward to the “harvest”! Thank you!

Fondly,

F. B.

#5

 

Dear Dr. Bernstein,

It was a pleasure meeting with you on Wednesday. We appreciated the amount of quality time you shared with us along with your honesty and guidance. Thank you for extending professional courtesy to me. We were very impressed with your art and I am learning towards you creating a masterpiece for me.

Sincerely,

M. R.

#17

 

Dear Dr. Bernstein,

We would like to thank you for your kindness, support and professionalism the day or the surgery. It’s hard to find such of quality and professional team of people.

Thank you very much!

P. B.

#97

 

Hi,

I’m one of those guys who first sought hair restoration in the ’70s. At the time all I needed was to have my receded hairline restored. I ended up with the classic “pluggy” hairline, the kind the late night comedians joke about. My new problem was not obvious until I had more hair loss. Soon my “pluggy” hairline became painfully obvious to everyone. I hated to watch everyone’s eyes move up and fix on my hairline. No one ever seemed to look at me in the eyes anymore. People seemed fascinated to see a guy who had those infamous “plugs.” Over the years, I became more and more reluctant to go out. I was very uncomfortable and avoided any circumstances that put me in close proximity with anyone else. I missed many social events and even jeopardized my career by avoiding important meetings, all in my attempt to avoid close encounters with people.

After many attempts to find someone who could help me, I finally heard about Dr. Robert Bernstein. I must admit I was not too confident that anything could be done to help me. I was wrong. Dr. Bernstein examined me and explained in detail exactly what needed to be done. First, he removed many of the old, huge plugs and divided them into individual single-follicle grafts with one, two or three hairs (just as nature grows them) and put them back. After a couple of these plug-removing procedures, I had the first of two hair transplant operations, all involving single-follicle hair grafts. The results of these procedures far exceeded even my wildest expectations. My new hairline rivals the one God gave me. It is completely natural. There isn’t a plug in sight.

Today, I feel confident and comfortable in even the closest of circumstances. I now seek out the kind of social situations I once feared. Dr. Bernstein is a remarkably talented man who is the best in his field. I recommend him to anyone who is thinking about getting their hair restored to its original and youthful appearance. For those who have been suffering from bad “plug” jobs and despair over living their life as a marked man, I’d like to give you hope that you can be made whole again. You can look natural and be proud of your appearance again. Dr. Bernstein can give you back your confidence. My life has changed incredibly for the better, and I owe it to him.

W. R.

#81

 

Dear Dr. Bernstein,

I just wanted to follow up by saying, Thank You. Although it has only been three weeks, I thought that you and your staff should know that you were great. Your team was very friendly towards me and my fiancée who waited patiently in the lobby. Since, I have somewhat good coverage on the top of my head, no one could really tell except one person… and at my company, the hair and makeup buyer was the only one who… noticed my goatee and my new Caesar style haircut… and that was it. Unless I told the person, they had no idea that anything was different with me. As for those I had informed prior to my visit, they thought it looked very good and, more importantly, natural… as expected. Anyway, I just wanted to drop a note and say thanks again for your outstanding precision and professionalism. In the event you are conducting seminars in my area, do not hesitate to call me if you would like me to be a part of your presentation. I know that in the beginning, my biggest concern was the post surgery, and after going through it, it was very manageable and not that much of a hassle. The sutures are in healing in the back and are undetected, and more importantly my stubble of my head is starting to do their thing. My dad actually grabbed the back of my head and didn’t even hurt the stitches nor did he detect anything. Let’s put it this way… I didn’t tell him I was having the surgery performed.

Once again I appreciate the time you and your team spent with me. I look forward to the results of your hard work. If you have any questions, do not hesitate to call. If you plan on doing an infomercial, by all means keep me in mind.

Sincerely,

J. C.

#56

 

I found you to have an extremely knowledgeable staff. I was treated with dignity and respect throughout the process. The character, skill and integrity of Dr. Bernstein and his entire staff was evident from start to finish.

It took me many, many years to finally have this procedure. I could not be more satisfied with my entire experience.

Thank you.

O. Z.

#130

 

Hi Doc,

I was just looking through your website and felt compelled to write just to say hi and thanks for what you and your excellent staff have done for me. I had a procedure done a couple of years ago and it has changed my life for the better. I only have the highest of praise for you, your staff and the results achieved with only one procedure. I want to get a second one done but am a little afraid of using up the donor hair too soon. Maybe next year.

Thanks again,

P. B.

#58

 

Dr. Bernstein & Company:

I just wanted to drop you a line to let you know how I am doing. I am eleven days post-op. My scabbing/crusting is totally gone. Tomorrow will be my first day back to work, and I have no concern that my procedure will be detected by my co-workers. I have examined my scalp in the mirror under bright lights and I cannot tell that I had anything done. I have a hard time keeping my hands off of my head and feeling the new growth up there. I know that more than likely they will shed and I will have to be patient for the re-growth to appear. I keep hoping that I will be one of the five percent who retains their implants, but will not be shocked it I am not.

I am thrilled with my decision to go ahead with my procedure, and am even more pleased that I chose you and your staff to do the work. You all made me feel very comfortable on a day that I thought would be very stressful. It was in fact an enjoyable day. Probably a small part of that was attributable to the drugs. But seriously, thanks again and I will be seeing you in ten months for an evaluation. Until then, hairs wishing you all the best (No that was not a spelling mistake, but an attempt at humor)!

Your biggest fan,

P. B.

#27

 

To all the Staff,

It was really skeptical that my procedure could be a wonderful experience. I was very pessimistic after several procedures elsewhere that were not great. You all made me feel like a 1st class patient to the generous treatment that I received. It was really wonderful, I had to write.

Thank you Dr. Bernstein, you’re the best & I would be happy to attest to tell anyone else about it!

Thanks,

F. G.

#18

 

Hello,

I just wanted to express my sincere gratitude to Dr. Bernstein and the staff for making my experience at your facility as comfortable and pleasant as it was. Everyone who participated in my procedure was courteous, respectful and professional. I realize now that I made the correct choice in making your facility the one for my procedure. I look forward to possibly arranging for a second procedure at your facility. I want to also send a particular thank you out to Dr. Bernstein for arranging a taxi for my trip home.

D. R.

#98

 

Dear Dr. Bernstein,

It’s a little more than a week since my transplant procedure, and I didn’t want any more time to pass without writing to compliment you and your entire staff for making the entire experience a pleasant one for me. While I am anxiously awaiting the growth of my hair and wonder how I will ultimately look, I must tell you that if the professionalism exhibited by you and the members of your staff are any indication of what the final result will be, then I know I have nothing to worry about.

From the moment I called your office last September to make my initial consultation and spoke to your receptionist and then finally meeting you and seeing the results of your work firsthand I have felt I made the right decision to literally put myself, rather my scalp and my hair in your hands so to speak.

For those of us sitting on the other side of the doctor’s desk contemplating hair transplant surgery, the decision is fraught with doubt and anxiety, not to mention thoughts of the expense of it all and the many questions that one has to weigh in their mind before making a decision. Does the expense justify the result? Will the experience be painful and uncomfortable? Will I be treated as an individual or just another patient folder in a filing cabinet?

I can honestly say under your care and that of your staff to assuage any doubts I may have had, I am certain I will have made the right decision.

My thanks to you and your team again for making me feel relaxed, treating me so well and for making me feel #1 in your book from Day One.

Until I see you again in 240 days for my follow-up visit, I remain…

Most sincerely,

S. S.

#69







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Updated: 2019-03-27 | Published: 2015-04-30