Dear Dr. Bernstein,
I just wanted to thank you very much for your kind and thoughtful advice regarding my boyfriend’s hair situation. You were so honest and patient with all of our questions, and you really put our minds at ease with your expert opinion. I was impressed you would strongly recommend NOT having surgery, when that is the very business you are in. Your ethics are unparalleled, and your bedside manner so sincere, it is easy to see how you became the leader in your field.
On behalf of us both, thank you very much for your time.