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Letters From Patients
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| Hi Dr. Bernstein, We always enjoy New York City and appreciate you even more for giving us the excuse to visit there. The photo shoot provided a great opportunity to see you again and your New York hair transplant clinic for the first time. While I hope that I will not require any further work, should I feel the need, there is no one else I would even consider. Aside from your skills and deep understanding of hair restoration, both Janice and I have always been thoroughly impressed by your honesty and sincere integrity. We both genuinely like you as a very decent human being. So, regardless of my medical needs, I am sure that we will get out to New York again and will be certain to stop by and say hi. Great luck on the new venture! Sincerely, J. Q. | |
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#88 |
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| Dear Dr. Bernstein, Back in 1984, I began losing my hair at age twenty. As a teen, I barely cared if my hair was combed, so this sudden vanity caught me by surprise. It quickly became difficult to discuss my hair loss with friends, doctors, natural pharmacists, even over the phone. I avoided anyone who had known me before and wasn't all that excited about meeting anyone new. Secretly, I began responding to newspaper ads touting hair transplantation. The idea sounded simple enough, move some hair from back to front. I made my mind up about having a hair transplant even before meeting a surgeon. I desperately wanted it over with fast so (at age 20); I wouldn't have to worry about hair loss anymore. I remember looking in the mirror and thinking that even if the procedure doesn’t come out perfect, I couldn’t look worse than I do now. The only thing I knew for sure was that I didn’t want to wear a wig. With few resources back then, I had only the salesmen and their before and after brochures. After several consultations, I chose a hair transplant clinic in Union, New Jersey, mostly because of the ample free parking behind the building. I had my first procedure, and then my second...Every six months I returned like a lamb to the slaughter After six "transplants" and two scalp reductions with their doctor my head looked like a freak from a Halloween catalog. What did I just do to myself?! I couldn't possibly let anyone see me now. After all that pain and financial...! Now I HAD to get a hairpiece. In June of 1990, I began to wear a "hair replacement system" to cover my sins. Constantly reminded by the itchy plugs underneath, I would attempt to scratch...and I was often afraid that the "unit" would fall off. I stopped playing softball (and most other sports), I stopped swimming in the ocean, no more water slides... I was a miserable old man at age 26. Not much changed for the next eight years. Sometimes I would wonder what if anything had evolved in the technology of hair restoration. Once the internet, I was able to periodically keep up. Around 1997, I noticed that some surgeons were now attempting to fix older transplants. I visited one such doctor in my neighborhood. Embarrassed, I would not even remove my hat until the doctor was in the examining room. Virtually no one ever saw my head without a hairpiece. The doctor could clearly see how my badly transplanted hairs were growing backwards and the wrong direction. He tried to convince me that he could help but according to him it would be up to me to train the hair to grow in whatever direction I wanted. Now, even more confused, I actually went back to see the doctor that did the surgery to ask him, what do I do now? I figured if all his patients turned out like me, he would know where to send them for help. The doctor was basically in denial and wanted to know if I would be interested in seeing some new patient photos and hearing about his discounts. At this point I figured it was undoubtedly my destiny to look like... forever. By 2000, I discovered a newsgroup called alt.Baldspot. I remember posting a message asking if any surgeons in New York or New Jersey specialize in transplant repairs. Someone responded with your name and phone number. I came in for a free consultation. I was somewhat surprised to meet you while you were just finishing a transplant. I met your patient and thought his head looked unbelievably good and clean for someone who just finished hours of surgery. You asked me what my goal was and I explained to you that my goal was simple; to go about life without anything covering my head except perhaps some natural looking hair. I didn't need to look twenty something, but no more freak. You explained that most of my "donor area" had been used up by the prior procedures and that could keep me from ever reaching my goal but you said that you could help. You said that we would need to first remove the old plugs and re-transplant them. You made me realize that these old plugs are most of what is available to me now as "donor area". You explained that each early procedure would consist of removal of as many old plugs as possible and re-transplanting as many new hairs as possible. You went on to say that these reversal "Graft excision" procedures were essential because you would be unable to camouflage the plugs from the previous hair transplants because of their size and position. You basically left me with the impression that once enough old plugs were out, we could then do a real hair transplant and only after that would I really notice significant improvement and possibly realize my dream. You admitted that although you could help me, I was far from a perfect candidate, as so much hair had been wasted in the prior procedures. You concluded our consultation by painfully reminding me again that I certainly won’t have much density and I may run out of donor area before we finish. You would not commit to how many preliminary graft excision procedures I would need to remove all the plugs. I left your office with some mixed emotions but totally confident that you were the surgeon I was looking for. I was not totally sure if I could go through it all over again. Did I still have the patience, the discipline, the energy for recovery, the potential for disappointment? Bitter and depressed from ten years of a wig, was I in too much of a hurry again? Should I wait for hair cloning? In May of 2001, I scheduled my first graft excision with your office. Sandy, Sejal and Bernice assisted you. You and the staff were extremely focused and kept me courageous and calm. There was really no pain other than the mild discomfort of the anesthesia. I could have easily driven home afterwards although I had a friend along. The recovery was fast, and the healing was incredible. But, obviously I needed more plugs removed. So I scheduled a second procedure. This time I drove myself home (about an hour ride) and again excellent recovery. I certainly never needed to take the prescription pain pills. In November of 2004 I had completed many more graft excisions, was I ready for my first real transplant? Two days after Election Day 2004, I drove to your Fort Lee hair transplant clinic for a scheduled appointment not knowing for sure if would be receiving a transplant or another graft excision. You examined me in the morning and we decided that today was the day! Even with my limited donor supply you were able to painlessly extract a strip which produced about 1300 wonderful new grafts. I drove myself home no problem after the transplant. Other than the first night trying to sleep, easy recovery; certainly no prescription pain killers. The grafts began to slowly grow over the next several weeks and months and as they began to mature, I slowly started to notice a human being in the mirror. Almost all the old plugs are gone and 10 scars are visible where the old work had been. February 3, 2005, was my son's fifth birthday party and my day of follicular freedom! The first time my head was proudly visible in public since 1990. I actually had to go out and purchase a comb! Looking back now, its amazing how everything you said, came true – even better than expected. Fortunately, I have enough donor area left for another small procedure because there is more that we could do. There is NO more that MUST be done. No amount of thanks could ever...You have rescued me from a twenty-year recurring nightmare. This letter of thanks is the least I can offer. I am 40 years old now and this will be my first REAL spring and summer in over 20 years. I feel like I'm in my twenties right now. Water slides, I even joined a softball league. Thanks to you and your warm and wonderful staff. Even when you had visiting surgeons alongside you, I found them to be extremely professional. As for the first doctor, he is still practicing, I'm thinking of paying him a special visit. Best Regards, S. D. | |
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#89 |
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| Dr. Bernstein,
First of all, I have never said thank you for the incredible job that you did with me. I think I had my procedure done in late 2001 and it has worked out incredibly, incredibly well. I remember how nervous I was sitting in the waiting room the day of my procedure. But it ended up very well and one of the best decisions that I ever made. The biggest thing it did for me was stop me from obsessing over losing my hair anymore. When I had it done you told me that there was a 50/50 chance that I wouldn't need a 2nd procedure. Well you are pretty on, because I could continue to leave the way that it is after one procedure (it looks very natural) but I do want to have a follow up procedure done. I just haven't gotten around to it. I had set goals for timelines to have it done. I will contact your staff and schedule an appointment. I don't know if I had your email before and this was a convenient way to thank you. H. D. | |
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#90 |
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| Dr. Bernstein,
In a day and age when kindness is thinning out faster than my hair, I wanted to thank you for your kindness in seeing me and providing the prescription for Proscar on the spot, just like that. Thank you and see you in a year! K. L. | |
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#91 |
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| Just a note of Thanks!
Dr. Bernstein, It's been a week and 3 days since my hair transplant procedure, and I just wanted to say thank you for everything. From scheduling my consultation and my procedure a day apart, to covering my stay at a rather nice hotel, you made this as trouble-free as possible. My consultation with you was brief and to the point; although I failed to bring my list of questions, you were very honest and helpful with your advice. Your staff was great, and their laid-back demeanor really made me feel at ease. I'm still using the shampoo and sponge you provided as per my aftercare instructions. The shampoo has not dried my scalp out at all: if anything its keeping my hair somewhat oily. If these questions would be better addressed to another one of your staff I apologize. I mainly just wanted to say thank you for everything and I look forward to seeing you again for a follow-up evaluation a year from now. Thanks again, C. K. | |
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#92 |
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| Hello Dr. Bernstein
Good morning ! I was there at your offices in NYC a few days ago I can only hope that you still remember me. I am the guy with the long hair. Anyway, the day that I went there I also told you that I suffer from depression and how my hair loss has been worsening my psychological state. I have been looking forward having a hair transplant for a very long time now just to fix my horrible problem however you advised me to wait at least a year and see the results from taking Propecia. I am sorry that it took me this long to send this email just to thank you one more time for all the kindness and patience you had towards me the day of my consult. Thanks for your wonderful and honest advice and for the free Meds that you kindly gave me. I really appreciate it so very much! H. K. | |
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#93 |
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| Hi Doctor B, How are you? I just wanted to tell you that my hair looks great after one year! I just got back from Brazil! My girlfriend in Brazil ran her hands in my hair without knowing that I had a hair transplant – it is so cool! That means my hair looks awesome! Thanks to you! I have to schedule an appointment with you so that you can see my great results. Hey Dr. B, I even look good on pictures! Truly yours, D. N. |
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#94 |
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| To Dr. Bernstein, I had a recent consultation with you and I have to say in just a short session talking with you, there is no doubt that you are the best in the business. First of all, without even officially being your patient you prescribed Propecia for my hair loss without my even asking. You were the only doctor I consulted with who offered this at no charge. Then you gave me great information about Toppik and Couvre that I didn't even know existed. I just tried these products and what a difference! I have actually thrown away my old hair piece and if feels great! It will definitely hold me over until I have the hair transplant. With such a positive experience in such a short session, how can I lose?!!! As soon as I work out the financing I will be scheduling surgery with you ASAP. Many thanks. T. K. |
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#95 |
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Dear Dr. Bernstein and Staff, Thanks a lot for all your care! A. J. |
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#96 |
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Dear Dr. Bernstein, |
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#97 |
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