Letters From Patients

Dr. Bernstein & Company:

I just wanted to drop you a line to let you know how I am doing. I am eleven days post-op. My scabbing/crusting is totally gone. Tomorrow will be my first day back to work, and I have no concern that my procedure will be detected by my co-workers. I have examined my scalp in the mirror under bright lights and I cannot tell that I had anything done. I have a hard time keeping my hands off of my head and feeling the new growth up there. I know that more than likely they will shed and I will have to be patient for the re-growth to appear. I keep hoping that I will be one of the five percent who retains their implants, but will not be shocked it I am not.

I am thrilled with my decision to go ahead with my procedure, and am even more pleased that I chose you and your staff to do the work. You all made me feel very comfortable on a day that I thought would be very stressful. It was in fact an enjoyable day. Probably a small part of that was attributable to the drugs. But seriously, thanks again and I will be seeing you in ten months for an evaluation. Until then, hairs wishing you all the best (No that was not a spelling mistake, but an attempt at humor)!

Your biggest fan,

P. B.

I wanted to thank you once again for the truly remarkable work you performed on the 3rd of January. As usual it was an extremely pleasurable experience and you and your staff went to great lengths to keep me comfortable, happy and amused.

When I reflect on my history (3 full surgeries and a mini plug-excision procedure) it is still awe-inspiring to look back at the original condition (both aesthetically and medically) of my hair/scalp and at the current condition. At the risk of sounding sycophantic you have performed, in my view, nothing short of a miracle and I do not use the phrase lightly when I say, “you have changed my life”. I know that you will continue on your path to supply hair transplant procedures of the highest quality and will also strive to maintain the absolute integrity and credibility that you have made part of your philosophy.

Hopefully, I have had my final surgery (until you can clone my hair!) but I do want to let you know how much I appreciate what you have done for me and that I will continue to support you whenever you need me.

I am enclosing a little something for you and all of your staff as a small token of my appreciation for all you’ve done.

With many thanks,
Best regards,

G. K.

Dr. Bernstein projects confidence, professionalism and a genuine concern and compassion for the patient. Sadly, these aspects are missing in too many medical experts today. He also has a most pleasant personality. To say that I hold him in the highest esteem just doesn’t seem enough.

Mara and every one of her assistants went beyond the call of duty to make me feel as relaxed and comfortable as possible. They were all quite concerned for my welfare during every moment that I was there. They treated me more like a family member than a patient. I was so pleased with them that I wanted to buy champagne for everyone. Since they still had work to do and I couldn’t drink alcohol for three days after the procedure, I sent flowers the next day.

You have done an outstanding job developing and training the highest quality staff imaginable. I will most likely have a second treatment for my crown area next year if my frontal transplant comes out as well as anticipated. It’s such a relief to know in advance how wonderfully I’ll be treated. I also have several friends and associates who are in need of your services. I guess by now you can figure out who I will be recommending them to. Please don’t ever hesitate to give my name and phone number out to anyone in the New England area that is considering hair transplanting. My wife and I visited several hair replacement companies, read many books and manuals, and viewed informational tapes before deciding on your practice. The research time was well spent.

With utmost respect and appreciation,

D. T.

Dear Dr. Bernstein,

I wanted to write to you to let you know how much I appreciate the way in which you and your staff handled my recent hair transplant procedure. The professionalism, courtesy and comfortable attitude that you and your staff exhibited made my experience a real pleasure. Having worked with you in the past, I know I can expect the best possible results.

Thank you again for a very comfortable and gratifying day.

D. D.

I just wanted to say thanks to you and your staff for the excellent work that you did on me. If you recall, I underwent scar excision of 36 old plugs. The results are great!

I was apprehensive at first, and having to go through three procedures wasn’t exactly thrilling, but in the end the results are incredible. I was finally able to take off the hair piece I’ve been wearing for the past ten years.

Also, thanks for putting me on Propecia. Taking that in connection with Rogaine, I was able to restore a lot of hair. It’s still a little thin in front, but I’m going to give the drugs a few more months and then decide if I should have a session of follicular transplants done.

Thanks again!

W. J.

Dear Dr. Bernstein,

I want to thank you for taking the time to see me for my consultation in early December. It was a very informative meeting. I have been interested in having a hair transplantation performed for many years, but I have hesitated for many reasons. Finding the right doctor who performs the right procedure has been difficult. I believe that the follicular unit transplantation procedure performed by you would be my best choice. Certainly, I have heard many good things about you, and I congratulate you on the reputation you have established. As a physician, I know that this type of reputation comes only with hard work, superior skill and unquestionable expertise. Unfortunately, only a handful of doctors ever achieve this level.

I will likely schedule my surgery for some time next year. In the meantime, I will continue to use Propecia.

I hope that the holiday season has been a safe and happy one for you and your loved ones. I look forward to seeing you in the OR.

Sincerely,

R. L.